Policies

Empowering Restaurants

1. Introduction

At Encounter AI, we're revolutionizing the restaurant industry through our cutting-edge Advisor program. By leveraging real-time data analytics and machine learning, we provide restaurant owners with actionable insights directly to their mobile devices.

2. Data Collection and Usage

2.1 Types of Data Collected

In our commitment to transparency, we want to outline the types of data we collect to power our AI-driven solutions:

  • Personal Identifiers: Email addresses, names, and phone numbers

  • Device Information: IP addresses, device types, operating systems, and browser details

  • Usage Metrics: Interaction patterns with our service, including page visits and feature utilization

2.2 Data Collection Methods

We employ state-of-the-art data collection techniques, including:

  • Cookies (both session and persistent)

These methods allow us to personalize your experience and continuously improve our service.

2.3 Purpose of Data Collection

Your data fuels our ability to:

  1. Enhance and maintain our service quality

  2. Personalize your user experience

  3. Facilitate seamless contract fulfillment

  4. Deliver targeted communications and offers

  5. Respond efficiently to your requests

  6. Drive data-informed business decisions

3. Data Protection and Privacy

3.1 Data Security

We implement industry-leading security measures to protect your data, including:

  • End-to-end encryption

  • Regular security audits

  • Strict access controls

While no system is 100% secure, we're committed to using best practices to safeguard your information.

3.2 Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Our data retention policies are regularly reviewed and updated to ensure compliance with global privacy standards.

3.3 Data Sharing

We may share your data with:

  • Trusted service providers

  • Business partners (for enhanced service offerings)

  • Legal authorities (when required by law)

Rest assured, we never sell your personal data to third parties.

4. User Rights and Controls

We empower you with control over your data:

  • Opt-out of SMS communications by texting "STOP" to our short code

  • Access, correct, or delete your personal information upon request

  • Adjust cookie preferences in your browser settings

For assistance, text "HELP" or contact us at 1-877-669-1021.

5. Continuous Improvement

As a data-driven organization, we're constantly evolving. We may update this policy to reflect new data practices or regulatory requirements. We'll notify you of significant changes via email or prominent notices on our platform.

6. Commitment to Ethical AI

As we harness the power of AI to transform the restaurant industry, we remain committed to ethical AI practices. This includes:

  • Algorithmic fairness and transparency

  • Responsible data usage

  • Ongoing monitoring for potential biases

By choosing Encounter AI, you're not just getting a service – you're partnering with a leader in ethical, data-driven restaurant management solutions.